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Monthly Plug Support Page

Last Updated: 09/12/2024

 

 

Welcome to Monthly Plug Support

We’re here to help! Whether you have questions about our products, need assistance with your order, or have any other inquiries, our support team is ready to assist you.

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Frequently Asked Questions (FAQs)

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Ordering

How do I place an order?

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  1. Browse our extensive product selection.

  2. Add items to your cart.

  3. Proceed to checkout and enter your shipping and payment details.

  4. Confirm your order.

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Can I modify or cancel my order? To modify or cancel an order, please contact our support team within 24 hours of placing your order.

What payment methods do you accept? We accept major credit cards, debit cards, and various secure payment options.

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Shipping

How long does shipping take? Orders are typically processed within 1-2 business days. Shipping times vary based on your location but generally take 3-7 business days.

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Can I track my order? Yes, once your order ships, you will receive a tracking number via email.

Do you ship internationally? Currently, we only ship within the United States. International shipping will be available soon.

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Returns & Refunds

What is your return policy? We accept returns within 14 days of purchase for unopened and unused items. Please contact support for return instructions.

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How do I request a refund? To request a refund, please contact our support team with your order details. Refunds are processed within 5-7 business days after receiving the returned item.

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Contact Us

If you can't find the answer to your question, feel free to reach out to our support team or Direct Message us on any of our social media platforms.

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Email: support@monthlyplug.com
Hours: Monday - Friday, 9 AM - 6 PM (PST)

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Live Chat

For immediate assistance, use our live chat feature available on the bottom right corner of our website during business hours.

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Stay Connected

Follow us on social media for the latest updates, promotions, and more:

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  • Instagram: @TheMonthlyPlug

  • TikTok: @TheMonthlyPlug

  • YouTube: @TheMonthlyPlug

  • Facebook: The Monthly Plug

  • Twitter: @TheMonthlyPlug

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Thank you for choosing Monthly Plug. We appreciate your business and are here to ensure you have the best shopping experience.

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