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Terms and Conditions

Last Updated: 02/19/2024

Welcome to Monthly Plug, your premier online headshop offering a curated selection of smoking accessories and related products. By accessing our website and making a purchase, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

 

1. Acceptance of Terms

By using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Eligibility

You must be at least 21 years old to use our services and purchase our products. By using our website, you represent and warrant that you are at least 21 years old.

3. International Orders

We welcome international orders; however, it is your responsibility to ensure that the products comply with the laws and regulations of your country. We are not responsible for any customs duties, taxes, or import restrictions that may apply.

4. Ordering and Payments

All orders placed through our website constitute offers to purchase products. We reserve the right to accept or decline any order for any reason. Payments must be made in full before products are dispatched.

5. Shipping and Delivery

We ship to addresses within the United States and internationally. Shipping costs and estimated delivery times are provided during the checkout process. Once products are dispatched, we are not responsible for any delays, damages, or losses incurred during transit.

6. Returns and Exchanges

Please refer to our Return Policy for information regarding returns and exchanges.

7. Lost or Damaged Items

In the event that your order arrives damaged or is lost during transit, please contact our customer service team at support@monthlyplug.com within 7 days of receiving your order. We will work with you to resolve the issue promptly.

8. Warranty

We do not offer warranties on our products. However, some products may come with a manufacturer's warranty. Please refer to the product documentation for warranty details.

9. Dispute Resolution and Governing Law

Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in New Jersey, and the laws of the state of New Jersey shall govern the resolution of any disputes.

 

10. Limitation of Liability

In no event shall Monthly Plug be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with our products or services.

11. Changes to Terms and Conditions

We reserve the right to update, modify, or change these Terms and Conditions at any time without notice. It is your responsibility to review these terms periodically.

If you have any questions or concerns, please contact us at support@monthlyplug.com.

Thank you for choosing Monthly Plug - Your Monthly Smoking Essentials

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